“One of the core strategies for building trust is giving and receiving negative assessments. And for many of us, that alone occurs as a threat.” Feedback. Many of us cringe at even the thought of giving it—let alone receiving it. But navigating feedback is an absolutely critical skill for maintaining the health of our… Continue reading Season 3 Episode 41 – Thank You for the (Negative) Feedback
“So often we identify with our beliefs and strongly held opinions. We’re not even consciously aware of what’s driving our distrust or aggravation. We can increase our awareness by asking, ‘What do I really care about in this situation?’” Whenever we get stuck in a downward cycle of distrust, even the smallest perceived slight… Continue reading Season 3 Episode 42 – Potatoes and Van Goghs
“Understanding the anatomy of trust allows you to diagnose where it’s missing, and take a big statement like ‘I can’t trust this person’ to a much narrower scope, that you can actually take action around, in the form of a conversation.” We often think of trust as a binary — either you have it,… Continue reading Season 3 Episode 43 – Trust is NOT a Light Switch
“Moods predispose us to the actions we take; they color the way we see others and the way we tune into the world.” Moods are everywhere! We are always in one mood or another. In a way, they are the background tone of our existence, the lens through which we see the world. In… Continue reading Season 3 Episode 44 – Signs and Symptoms You Are Not Oriented to Bring Trust
“One of the things we should do in any interaction is picture who is going to do what and by when. And if we can’t picture that, we’ve got to ask the question and get clear.” How often do we think we are on the same page with our colleagues—only to find out a… Continue reading Season 3 Episode 45 – Setting the Stage for a Trust Culture
“Violations can be used as an opportunity towards personal growth and leadership.” When we think of a “betrayal,” we often think of an earth-shattering, personally-devastating, stabbed-in-the-back sort of deception. But betrayals come in all shapes and sizes. And failure to acknowledge and deal with the “little betrayals”—such as routine gossip at the water-cooler—can have… Continue reading Season 3 Episode 46 – Betrayal in the Workplace
“Acceptance is not tolerance; it’s not saying it’s okay; it’s not resisting; it’s not saying ‘it should be another way but I guess it’s this way’; rather, it’s simply allowing what happened to be the way it is. For the rest of your life this will have happened…and nothing can change that.” Sooner or… Continue reading Season 3 Episode 47 – Acceptance as a Revolutionary Act
“Without an ending, we don’t have the space to create something new.” The end of an era! In this special “end-isode,” Kari and Paul look back not only on this season in which we’ve explored trust, but on the past one-and-half years of Leadership Impact. In This Episode: 0:56 — The importance of creating… Continue reading Season 3 Episode 48 – Leadership Impact Endisode
