Season 2 Episode 29 - How to Create Breakthroughs with Anyone

“People hear curiosity differently. It’s biological.” -Paul Adams

How do we create a breakthrough with anyone, anytime, anywhere? How do we have tough conversations? How do we get out of tough situations that are intractable? It all starts with one key — and with it, we suddenly start to see things differently. We begin to question things. We learn things that we did not know before. Join Kari Zeller (FKA Granger) and Paul Adams illuminate one shift that can disarm stalemates, catalyze creative problem solving, and support authentic learning.

In This Episode:

00:59 – Introducing today’s topic: How to Create Breakthroughs with Anyone

02:12 – The importance of curiosity

04:58 – Cultivating authentic moods

06:38 – Expectations and moods

07:29 – Kari’s deployment in Kuwait

09:48 – Kari’s shift to the mood of curiosity

12:18 – Paul’s early career ambition to be the smartest person in the room

14:30 – Battling the mood of annoyance

15:27 – How a curious approach can be disarming

16:58 – Kari reflects on a strategic planning session she recently performed

19:17 – Paul challenges the audience to practice curiosity in the workplace and to send a note recapping their results on TGN Consulting LinkedIn

Quotes:

“How do you have tough conversations? How do you create a breakthrough with anyone, anytime, anywhere? How do you get out of tough situations that are intractable? How do you start? It all comes from one thing.” – Kari Zeller

“Inquiring into what happened with a real mood of curiosity actually incites curiosity, contemplation, and real looking from the other person…rather than explanations, justifications, or other reactions to keep you away.” – Kari Zeller

“It doesn’t work to pretend to be curious on top of underlying righteousness. You must cultivate actual curiosity.” – Kari Zeller

“You can fake words, but it isn’t possible to fake a mood.” – Paul Adams

“It’s more productive to remain open to learning something than to remain closed about it being a certain way.” – Kari Zeller

“People hear curiosity differently. It’s biological.” – Paul Adams

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Links:

• Kari’s Website

• Paul’s Website

• Kari’s Online Courses about Leadership Performance, Accountability, and Trust

• Paul’s Other Podcast

Acknowledgements: Our work is mosaic art. We read, study, and practice many philosophies, methodologies, and modalities of human performance, to ensure that our approach best serves our clients. We would like to acknowledge all of the thought leaders and organizations, whose ground-breaking work has influenced the TGN Consulting approach – especially Fernando Flores, Jim Selman, Michael C. Jensen, Julio Olalla, Pluralistic Networks,The Newfield Network, and the Strozzi Institute.

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